APR 2024 — PRESENT
Sber
Business Analyst — Operational Risk, "Technology Risks" team
Apr 2024 — Present
- Analysed IT and operational risk incidents, investigated root causes, worked in Service Manager.
- Drafted business requirements for systems and described business processes; participated in the full product cycle.
- Took part in release and production processes and in building change-management procedures.
- Gathered needs from internal users; collaborated with cross-functional teams (IT, product, business).
- Coordinated analytics on the AI-model project ("Model Scanner").
- Helped shape the methodology base for a new risk type — "Change Risk".
- Used Jira and Confluence to track tasks, maintain documentation and run projects.